Remove 2023 Remove Actionable Insights Remove Customer Survey Remove CXM
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10 B2B Manufacturing Feedback Tools to Use in 2023

SurveySensum

Picture this: a renowned manufacturer increased its revenue by a staggering 20% within a year, solely by listening to its customers’ voices and integrating their insights into their operations. In a world increasingly defined by data-driven decision-making, customer feedback stands as a beacon of valuable information.

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Customer Service is a Value Center (NOT a Cost/Profit Center!)

ClearAction

It collects an abundance of customer insights that are more valuable than the VoC you pay so much for! You’ll sharpen your focus and come away with more knowledge and actionable insights and tools you can apply on the job the next day! It’s a CXM system connected with business results. I love it.