DMG Consulting

SEPTEMBER 29, 2022

DMG Consulting Releases 2022 – 2023 Interaction Analytics for the Enterprise Report. What: Releases 2022 – 2023 Interaction Analytics for the Enterprise report . RTG and NBA capabilities reduce agent onboarding time, improve productivity, increase sales and collections, and greatly enhance the CX.”. MEDIA ALERT.

Contact Center 48

Contact Center Text Analytics Outlook Actionable Insights 48

SurveySensum

OCTOBER 23, 2023

Quick Overview of Top 7 GetFeedback Alternatives in 2023 7 Best GetFeedback Alternatives for You SurveySensum Qualtrics Medallia AskNicely Birdeye SurveySparrow Nicereply Conclusion Why Look For GetFeedback Alternative? It seamlessly integrates with different tools like Slack, Outlook, Salesforce, etc. which simplifies the workflow.

NPS 52

NPS Social Media Text Analytics Outlook 52

SurveySensum

OCTOBER 11, 2023

Best Features SurveySensum seamlessly integrates with various tools like HubSpot, Salesforce, Slack, Outlook, etc., It offers robust analytics capabilities , via advanced text analytics software , to uncover valuable insights from customer qualitative feedback.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

SurveySensum

NOVEMBER 13, 2023

Did you know that, over 7 billion people worldwide are using mobile phones in 2023? This is why it is all the more important that businesses pay attention to their mobile CX. Now, you might be wondering, ‘How can I amp up my mobile CX game?’ Create Mobile-Friendly Surveys and Improve Your CX Request a Demo

Customer Experience 52

Customer Experience Text Analytics NPS Start-ups 52

SurveySensum

NOVEMBER 23, 2023

This simple metric has brought groundbreaking changes to CX and has become very significant in such a short time. We’ve done our bit of research and shortlisted 15 of the best NPS tools you should check out in 2023. We’ve done our bit of research and shortlisted 15 of the best NPS tools you should check out in 2023.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52