MattsenKumar

SEPTEMBER 21, 2023

As companies intensify their quest to deepen customer relationships, this technology emerges as a linchpin. It transforms how the company interacts with its customers, delivers valuable insights, and improves CX. billion in 2027 at a compound annual growth rate (CAGR) of 17.3 billion in 2022 to USD 5.1 percent.

CX 52

CX Non-Profits Sentiment Analysis Artificial Intelligence 52

Ameyo Callversations

NOVEMBER 16, 2021

As one of the leading technological aspects, Artificial Intelligence (AI) keeps gaining popularity for both sales professionals and marketers and has become an essential part of providing an exceptional and hyper-personalized customer experience. A report predicts that the AI market size will reach US$ 270 billion by the end of 2027.

Contact Center 96

Contact Center AI Artificial Intelligence Customer Experience 96

Hodusoft

DECEMBER 13, 2023

As per a report , In 2020, hosted PBX reached a market size of over USD 5 billion and is expected to grow at a CAGR of more than 12% over 2021-2027. CRM Integration Integration with CRM (Customer Relationship Management) systems is a notable benefit, allowing businesses to streamline their communication processes.

Compliance 64

Compliance CRM Artificial Intelligence Customer Relationship Management 64

Hodusoft

NOVEMBER 18, 2021

HoduSoft strives to bring innovative solutions that help to foster long-term customer relationships and maximize customer value,” he said. . Each recognition is special, and a reminder that building customer value goes a long way. HoduSoft started its journey as a Unified Communications software maker six years back.

Contact Center 52

Contact Center Technology Technology Omnichannel 52

Hodusoft

MARCH 22, 2023

billion by 2027. A CRM tool is crucial as it can track customer information, understand and manage customer relationships, and automate various repetitive tasks. A report released by Research and Markets estimated the global market size at $404.3 billion in 2020.

E-commerce 52

E-commerce Start-ups CRM Contact Center 52

Aquire

JANUARY 6, 2022

For comparison, the live chat market — which is one of the most popular customer support solutions — is expected to reach $1.28 billion by 2027. For example, video chat solutions can improve internal communications, instead of just customer relationships. percent from 2021 to 2028, and reach a whopping $24.4

Customer Service 98

Customer Service Social Media Technology Technology 98

Hodusoft

JUNE 21, 2023

By easily integrating with SMS, CRM (customer relationship management), and ERP (enterprise resource planning) systems, it enables agents to know all relevant things about customers and prospects. billion by 2027. Now let’s discuss how to call center software while receiving an incoming call. billion in 2020 to USD 607.6

Omnichannel 52

Omnichannel Start-ups Customer Service Sales 52