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33 Chatbot Statistics and Trends to Watch in 2022

Aquire

JANUARY 24, 2022

According to research , the global conversational AI market size is expected to grow from $4.8 percent from 2021 to 2028. In a 2019 CIO Survey, respondents identified chatbots as the main AI-based application used in their enterprises. billion customer service hours by adopting chatbots. billion in 2020 to $13.9

Healthcare 98
Healthcare Real Estate AI Artificial Intelligence 98
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30 Chatbot Statistics That Will Define Customer Experience in 2021 and Beyond

Aquire

APRIL 26, 2021

All of this has led to a massive adoption of chatbots that has allowed businesses to enhance customer experience digitally. For example, according to research , the global conversational AI market size is expected to grow from $4.8 30 conversational AI statistics . percent from 2021 to 2028. billion in 2020 to $13.9

Customer Experience 111
Customer Experience Healthcare Real Estate AI 111
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