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33 Chatbot Statistics and Trends to Watch in 2022

Aquire

JANUARY 24, 2022

You may know this already: the adoption of chatbots has been steadily on the rise for years now, as they’ve been helping businesses — not only increase conversions and sales — but also improve customer experience and customer satisfaction. percent from 2021 to 2028. How does your CX strategy stack up? Gartner ).

Healthcare 98
Healthcare Real Estate AI Artificial Intelligence 98
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30 Chatbot Statistics That Will Define Customer Experience in 2021 and Beyond

Aquire

APRIL 26, 2021

You may know this already: the adoption of chatbots has been steadily on the rise for years now, as they’ve been helping businesses — not only increase conversions and sales — but also improve customer experience and customer satisfaction. . percent from 2021 to 2028. Gartner ). GrandView Research ). Juniper Research ).

Customer Experience 111
Customer Experience Healthcare Real Estate AI 111
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