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How Artificial Intelligence is Changing CX in the Contact Center

Fonolo

JANUARY 17, 2023

If there’s one thing managers need to understand about digital transformation, it’s how artificial intelligence is changing CX in the contact center. By 2031, the savings could grow to $240 billion. Artificial intelligence is not a standalone technology, but rather a tool that optimizes your entire system.

Artificial Intelligence 154
Artificial Intelligence Contact Center CX Machine Learning 154
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10 Ways AI is Revolutionizing the Logistics Industry

Customer Think

MARCH 3, 2024

The logistics industry, the backbone of global trade, is undergoing a significant transformation driven by artificial intelligence (AI). billion by 2031, and it’s […] The global logistics industry is a powerhouse, valued at over $238.89

AI 64
AI Artificial Intelligence Technology Technology 64
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