Hodusoft

FEBRUARY 1, 2023

What to look for in a business phone system for banking and finance? What to look for in a Business Phone System for Banking and Finance? Scalability: A VoIP phone system eases scalability for banking and finance businesses. Security: In the banking and finance industry, security is a top priority.

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52

Hodusoft

SEPTEMBER 18, 2023

With the advancements in technology, the industry expanded towards more complex processes like finance and accounting, IT services, and human resources. If we talk about recent times, the BPO industry is growing swiftly, focusing more on digital transformation and automation.

Innovation 52

Innovation Artificial Intelligence Data Entry ML 52

SugarCRM

SEPTEMBER 1, 2022

Data fuels the actionable insights that sales, marketing, and service teams need to act decisively at every critical touchpoint throughout the customer journey. Investments in artificial intelligence (AI) have increased during the pandemic. It’s Time to Let AI Augment the Customer Experience.

CRM 26

CRM Artificial Intelligence AI Sales 26

1 to 1

JUNE 16, 2022

Getting to the heart of how people feel before and when they interact with your brand will provide meaningful and actionable insights. Sophisticated automation and artificial intelligence can move the needle in this important aspect. One key aspect of this is incorporating a “human” touch wherever possible.

E-commerce 26

E-commerce Artificial Intelligence Touchpoint Finance 26

SurveySensum

MAY 19, 2023

Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. As a result, customers can manage their finance better and will build trust and loyalty with the bank. This way, they can tailor their services to meet customer needs, enhancing the customer experience.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

SugarCRM

APRIL 28, 2022

Artificial intelligence (AI) is a powerful tool as it lets you analyze and draw insights from massive volumes of data quickly. That data can come from internal sources such as your sales system, finance and be complemented by data from external sources.

Artificial Intelligence 49

Artificial Intelligence CX Finance Customer Acquisition 49

SugarCRM

JULY 21, 2022

Organizations can be more customer-centric and leverage the modern merits of CRM solutions powered by artificial intelligence (AI) to help optimize and personalize engagement throughout the customer journey. However, the lack of such a data infrastructure fuels a customer relationship crisis.

Artificial Intelligence 26

Artificial Intelligence CRM AI Sales 26