Actionable Insights Artificial Intelligence ML Sentiment Analysis 
Lumoa
JANUARY 24, 2024
When to use text analytics This situation is where automated text analytics in customer feedback is brought in: it can help in sorting out the key topics talked about and reveal the general sentiment per topic. Large volumes of qualitative data turn into actionable insights. The result?
Lumoa
NOVEMBER 21, 2023
But it is no longer a challenge, thanks to modern technologies like martech tools and back-office solution software and the use of artificial intelligence (AI) in customer feedback analysis. Thankfully, the most relevant AI development technologies evaluating customer feedback rely on sentiment analysis.
Expert insights. Personalized for you.
83 
Let's personalize your content