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HoduCC – Call Center and Auto Dialer Software Stands out as FrontRunner in the Gartner report

Hodusoft

MAY 26, 2022

“We are absolutely delighted to receive this badge from Gartner as we execute on our mission to empower businesses of all sizes to redefine their communication to provide their customers with a stellar experience. Overall, this software has significantly contributed to enhancing customer service while boosting agent productivity.

Business Operations 98
Business Operations Contact Center Actionable Insights Innovation 98
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Voice of the Future: How Speech Analytics is Reshaping CX

MattsenKumar

SEPTEMBER 21, 2023

Today, when businesses rely on data-driven decisions, Speech Analytics increasingly positions itself as an indispensable tool. As companies intensify their quest to deepen customer relationships, this technology emerges as a linchpin. The increase in potential customers brings high productivity and business growth.

CX 52
CX Non-Profits Sentiment Analysis Artificial Intelligence 52
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