Futurelab
DECEMBER 27, 2023
Whether core business would decide to act on the data or not, didn’t impact the KPIs of the ones who delivered the reports. First, businesses started asking for actionable insights rather than just data: a new role that the researchers performed well, turning from number crunchers into consultative teams.
Hodusoft
MAY 26, 2022
“We are absolutely delighted to receive this badge from Gartner as we execute on our mission to empower businesses of all sizes to redefine their communication to provide their customers with a stellar experience. HoduSoft products drive business growth by enriching the following aspects of the business.
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Hodusoft
SEPTEMBER 29, 2022
Similarly, omnichannel analytics assembles the data from all the communication channels to drive actionable insights. It offers a win-win situation for both customers and businesses. Omnichannel analytics can be leveraged for the following business operations: Optimize supply chain.
MattsenKumar
SEPTEMBER 21, 2023
According to Gartner , the Speech Analytics market has seen an annual growth rate of over 20% in recent years , highlighting its rising importance in the corporate landscape. Decoding Speech Analytics In its essence, Speech Analytics converts customer conversations into actionable insights.
Hodusoft
NOVEMBER 9, 2022
Integrating CRM software into IP PBX software enables businesses to gain access and visibility of customer feedback, data, and predictive analysis for identifying areas of improvement. Analytics and Reporting: Data analytics can be leveraged to drive actionable insights on business operations, sales, marketing campaigns, and others.
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