The Metrics That Matter: 13 SaaS KPIs You Should Track in 2023
SurveySensum
SEPTEMBER 11, 2023
Key metrics include: Net Promoter Score: NPS gauges customer loyalty by asking how likely customers are to recommend your product to others. Now that we have the important KPIs categories and metrics of a SaaS business, let’s understand the 13 important SaaS KPIs that you should track. Let’s begin!
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