This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Actionable Insights Remove Case Management Remove Net Promoter Score Remove VOC
article thumbnail

Philadelphia Insurance Realizes VoC Return on Investment

Confirmit

OCTOBER 30, 2018

Philadelphia Insurance partnered with Confirmit to design and implement a Voice of the Customer (VoC) program to enable the insurer to gain a line of sight into every part of the customer lifecycle. Confirmit provides a tailored, multichannel VoC solution with role-based reporting and alerting capabilities. Bain & Company, Inc.,

VOC 40
VOC Net Promoter Score NPS Voice of the Customer 40
article thumbnail

10 Best Qualtrics Competitors and Alternatives in 2021

SurveySensum

NOVEMBER 11, 2021

It is an AI-powered adaptive model that understands all the VOC data with exceptional precision and perception. Data Management. Other features : CX Strategy & Design, Survey & Data Collection, Action & Case Management, Dashboard & Reporting, Text & Advanced Analytics. Best features.

Sentiment Analysis 52
Sentiment Analysis Text Analytics Close the Loop Machine Learning 52
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024