Actionable Insights Close the Loop ML Net Promoter Score 
Lumoa
JANUARY 24, 2024
Customer satisfaction drives key metrics like your Net Promoter Score (NPS). Large volumes of qualitative data turn into actionable insights. Understanding these relationships can provide insights into customer preferences and market trends. Lumoa’s software is also enhanced with cutting-edge technology.
SurveySensum
MAY 19, 2023
This is where Net Promoter Score (NPS) comes into play. NPS, or Net Promoter Score, is a CX metric used to gauge a business’s customer satisfaction and loyalty. And generally, a negative score indicates poor performance because of more detractors. And this is where NPS comes into play.
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