Actionable Insights Customer Experience Management Customer-Centric Organization Voice of the Customer 
SurveySensum
JULY 2, 2023
Similar is the case with customer-centric businesses. If you keep your customers satisfied, they will keep coming back to you and can even refer you to others. And according to HubSpot , customer-centric organizations that focus more on satisfaction are 60% more profitable than others.
PeopleMetrics
OCTOBER 25, 2017
Customers hold more decision power than ever in an era where information about any company’s products and services is just a mobile search away. Where does the Voice of the Customer (VoC) land in the priorities for your company’s overall strategy? Draw new actionable insights at scale. Billion in 2016 USD 13.18
Expert insights. Personalized for you.
52 
Let's personalize your content