Actionable Insights Customer Relationship Management Innovation Predictive Analytics 
SugarCRM
MAY 25, 2023
When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.
ECXO
JULY 26, 2023
CX pioneers boost their capabilities by investing in customer data platforms (CDPs) to give them a unified, 360-degree view of customers – across devices, channels, location, culture and time. Leverage predictive modelling Leveraging predictive models helps you anticipate customer behaviors and preferences.
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