Callminer

JULY 18, 2019

Is topic modeling supervised machine learning (ML)? We have built a powerful set of tools that can build unsupervised ML topics, but as you know any unsupervised still needs some human intervention, just not in creation. What do you think is the most powerful insight we can gain from topic turns?

Machine Learning 140

Machine Learning ML Artificial Intelligence Actionable Insights 140

C3Centricity

JANUARY 4, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. This post shares some of the main reason why even large companies fail at this essential art. 7 Ways to Deliver Awesome Customer Service. We all know how extremely demanding customers have become.

Hospitality 62

Hospitality Hospitality Actionable Insights Artificial Intelligence 62

C3Centricity

JANUARY 13, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. This post shares some of the main reason why even large companies fail at this essential art. 7 Ways to Deliver Awesome Customer Service. We all know how extremely demanding customers have become.

Hospitality 71

Hospitality Hospitality Actionable Insights Artificial Intelligence 71

SurveySensum

JUNE 14, 2022

What are the main challenges of the CATI system? “ Unlike the CATI system, you would not have to wait for months to compile all the information and produce reports and insights. Online survey software uses advanced technologies like AI, ML, BI, etc., And, advanced methodologies like online surveys, email surveys, etc.,

ML 52

ML Net Promoter Score Actionable Insights CRM 52

SurveySensum

MAY 19, 2023

Using NPS in banks, it can get to the heart of why customers would or wouldn’t recommend them to others. The answers to these questions can point out where banks need to improve, what new things they can try out, and how to boost customer satisfaction and loyalty. What is NPS in banking and other financial institutions?

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

SugarCRM

FEBRUARY 7, 2023

IBM identified a series of factors that make CX executives eager to adopt AI within their organizations, improving CX being one of the main reasons. Simply put, guided selling is the process of analyzing current and historical sales trends with the help of customer data and tailoring product recommendations to accelerate conversion rates.

CX 26

CX B2C Engineering B2B 26