Actionable Insights ML Predictive Analytics Touchpoint 
VOZIQ
NOVEMBER 14, 2023
In this article, I talk about a strategic three-step action plan—a meticulously crafted AI-powered blueprint that empowers chief experience officers (CXOs) to navigate the complexities of customer retention and fuel unprecedented growth. In tandem, assess the operations of contact centers and marketing channels.
Lumoa
NOVEMBER 21, 2023
It is a technique that uses Natural language processing (NLP) and machine learning (ML) to scour emotions, opinions, and perspectives. We help you create cards in your dashboard that represent a specific touchpoint, location, or channel. Swiftly turn insights into action: Focusing on actionable insights has never been easier.
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