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The Definitive Guide to Creating a Standout Customer Experience Strategy Template

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Platforms like Lumoa have already integrated GPT features to help users with text analytics and feedback summaries.

Customer Experience 83
Customer Experience Net Promoter Score NPS Start-ups 83
article thumbnail

The Definitive Guide to Creating a Standout Customer Experience Strategy

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Platforms like Lumoa have already integrated GPT features to help users with text analytics and feedback summaries.

Customer Experience 83
Customer Experience Net Promoter Score NPS Start-ups 83
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