Age of the Customer CRM Customer Experience Omnichannel 
CX Journey
FEBRUARY 23, 2016
Image courtesy of Thomson Data LLC Are you a B2B company struggling with customer experience challenges? When I go to customer experience conferences, B2B companies are under-represented, both in attendees and speakers. The B2B customer experience proves to have its complexities. In short, yes.
Comm100
MAY 16, 2021
And in ‘the age of the customer’, they also have more power than ever to get their voices heard. To manage this, businesses must do all they can to perfect the customer experience. Customer experience has emerged as the difference between a sale and a lost customer. Customers want instant answers.
Expert insights. Personalized for you.
56 
Let's personalize your content