Age of the Customer Customer Relationship Gaming Innovation 
Fonolo
MAY 17, 2017
As we move into the new age of the Customer Experience Hub , most leading brands have established that great customer service can add significant value to a business. Customer Relationship Management (CRM) software. Handpicked related content for you: Top Customer Service Conferences in 2020. Gamification.
Intercom, Inc.
MARCH 22, 2022
So, it’s no wonder Forrester is calling this the “Age of the Customer” and businesses like yours are laser-focused on how to make that pivot in the right way. The future of customer experience is engagement. It allows you to build meaningful, ongoing customer relationships instead of simply reacting to disconnected transactions.
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