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DMG Consulting
AUGUST 1, 2022
Top Trends in the Contact Center Infrastructure Market. The contact center infrastructure market has become one of the more attractive technology sectors during the past two years, catching the attention of some of the big names in the technology world, including Salesforce, Zoom and Facebook. August 1, 2022 Donna Fluss.
DMG Consulting
MAY 16, 2019
Automation and artificial intelligence (AI) are allowing companies to re-imagine and re-invest in all aspects of their businesses, including their employees. Their initial value proposition is that they allow business managers to easily and rapidly create mini-applications and automations. RPA CATCHES ON.
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DMG Consulting
JANUARY 4, 2019
Automation and artificial intelligence (AI) are allowing companies to re-imagine and re-invest in all aspects of their businesses, including their employees. Their initial value proposition is that they allow business managers to easily and rapidly create mini-applications and automations. RPA CATCHES ON.
Zendesk
OCTOBER 29, 2021
Five9 Cloud Contact Center for Sell. Five9 Cloud Contact Center (Sell) is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide. Bokun (Support) is the easiest way to start and grow your tours and activities business.
Comm100
FEBRUARY 5, 2018
Ultimately, the umbrella of customer engagement technology covers any software that helps businesses manage and/or foster customer communications and interactions (i.e. It also helps reduce the amount of phone calls and emails received by contact centers. engagement).
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