How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips
Comm100
NOVEMBER 13, 2022
To accommodate the growing number of digital channels, organizations are now moving to an omnichannel support model, which we’ll look at more in the next chapter. Thanks to improvements in AI and automation technologies, chatbots can now handle as much as 80% of customer needs. Adopt omnichannel .
Let's personalize your content