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10 Things You Can Do to Ensure Your CX Success

SugarCRM

Bring AI to the Table. Modern CRMs leverage artificial intelligence (AI) to provide accurate predictions about your leads’ likeliness to engage and convert. Having order and invoice details also helps your users address customer questions quickly. Understanding your customers’ data in your CRM isn’t enough anymore.

CX 48
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Looking for Sales Automation? Don’t Skip These 11 Features

SugarCRM

Automated CRM can eliminate manual tasks for sales reps and even prescribe their next move with artificial intelligence. The software uses rules, algorithms, AI, and other digital tools to trigger and automate sales functions, including data entry, document routing, nurture cadences, and so much more. What is Sales Automation?

Sales 26