Expert Opinion: Top 3 Customer Support Trends to look for in 2018
Taylor Reach Group
NOVEMBER 17, 2017
With Customer Experience being a crucial factor in business operations, comes the importance of optimizing Customer Support and forecasting trends. 1) Omnichannel I think that 2018 will be the year the Omnichannel becomes a reality for many customer support centers. Click to tweet this image.
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