Sprinklr

AUGUST 24, 2021

It’s time to redefine the process, the technology, and the medium while harnessing smart AI-driven technology to get a competitive edge. Listen in: Dennis Mathew of The Classic Partnership shares with Sprinklr CXO Grad Conn the key steps to being a good social seller in this episode of The Unified-CXM Podcast.

Social Media 111

Social Media Social Listening CXM Compliance 111

Sprinklr

SEPTEMBER 20, 2021

Does it provide auditability for regulatory compliance? Will it use AI to automate parts of the process that do not require a human to be involved? Check out what today’s complaints and escalation management systems look like when reimagined from the digital perspective as part of a unified customer experience (Unified-CXM) platform.

Machine Learning 88

Machine Learning CXM Social Media CRM 88

SurveySensum

SEPTEMBER 13, 2023

In the dynamic landscape of B2B manufacturing, where innovation is the lifeblood of progress, the power of customer feedback cannot be overstated. 5) Microsoft Forms Integration with Office 365 Ease of Use Response Analysis Security and Compliance Collaborative Features Free version available Starts at $6.00 user/month 4.4 (5)

Manufacturing 52

Manufacturing B2B NPS Compliance 52

Sprinklr

OCTOBER 13, 2021

Governance and workflows: Automation and AI can supercharge your workflow, ensuring that content and messaging stays on-brand and in compliance across geographies. He works with courageous leaders on how to develop an innovation culture, explore new growth engines, and transform their businesses. Zig Ziglar. Enable your teams.

Social Media 101

Social Media CXM Social Listening Compliance 101

Sprinklr

OCTOBER 20, 2021

But, social suites that combine a strong social media strategy with a unified customer experience management (Unified-CXM) platform can more effectively drive the value of your social engagement to every corner of your enterprise. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132