Remove Knowbl.com
article thumbnail

Navigating the ‘Magic’ (and Caution) of ChatGPT & Large Language Models (LLM) for CX: A New Era for Self-Service & Hyper Automation

Execs In The Know

In the context of AI, ‘supervision’ is the component of training where an external entity, usually human, provides “correct” answers to the AI as it learns its way forward. However, removing supervision also means that the AI might learn incorrect behavior.

CX 52