CommBox

JANUARY 18, 2024

Things we knew in 2023: Leveraging AI greatly increases the operational efficiency of your business – impacting everything from customer satisfaction to cost savings. Businesses of all sizes and across all industries need to find the best way to integrate AI technology into their daily business operations.

AI 98

AI Unstructured Data Engineering CRM 98

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. Nearly 56% of global firms have adopted AI within one or more functions, with the trend rapidly growing. For sectors such as travel, hospitality, and retail, AI chatbots are leading the way for sales efficiencies.

AI 52

AI Sales Artificial Intelligence ML 52

Callminer

OCTOBER 11, 2018

Kaye Chapman is the Learning & Development Manager at Comm100 , a global provider of AI-powered digital customer conversation software. With more than 15 years of experience in business, finance and accounting, Smitha is also responsible for implementing financial controls and processes. Kaye Chapman @kayejchapman.

Contact Center 561

Contact Center Non-Profits Compliance Start-ups 561

Callminer

AUGUST 1, 2017

Compliance missteps occur. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. She is also responsible for organizational improvements and streamlining business operations that drive growth, increase efficiency, and bottom-line profit.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

Qualtrics

APRIL 13, 2021

That’s why today I’m excited to announce what Qualtrics has spent the past decade building - an end-to-end business operating system for experience management: the XM Operating System or XM/ OS. Our customers have shown us that experience management is as critical to their organizations today as CRM and HR management.

Machine Learning 49

Machine Learning Sentiment Analysis Compliance Government 49

Comm100

NOVEMBER 23, 2020

Features like advanced routing, response policy enforcement, an agent-facing knowledge base, and Agent Assist AI have helped companies improve efficiency and response quality. Great for: Small to midsize businesses with straightforward help desk needs. Great for: Small businesses in need of a business messenger.

Omnichannel 52

Omnichannel Start-ups Social Media CRM 52

SurveySensum

JULY 14, 2020

Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. A Customer Service & AI Engagement Strategist, Martin Hill-Wilson is a Mentor, Advisor, and Trainer on Customer Service. LinkedIn : [link] /. Website : [link]. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132