SurveySensum

MARCH 15, 2024

Well, how about I tell you that the whole process of market research can be automated and made simple, saving you a ton of time and energy, and can also help you in customer experience management ? Seamless integrations This tool has direct and seamless integrations with different tools like Outlook and Slack.

Text Analytics 52

Text Analytics NPS Outlook CX 52

SurveySensum

APRIL 5, 2022

Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . Great customer support. Customer Feedback. AI Sentiment Analysis. SurveySensum.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

SurveySensum

NOVEMBER 23, 2023

Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc. This ensures smooth workflow management. Features excellent customer support team Cons Some app integrations are missing but their swift support team is ready to integrate on your request.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

Lumoa

SEPTEMBER 11, 2023

Key Metrics There are many metrics that can be used to measure the level of customer service and the quality of the customer experience. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case. It lets you identify the demographic makeup of your customer base.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83

Lumoa

SEPTEMBER 11, 2023

Key Metrics There are many metrics that can be used to measure the level of customer service and the quality of the customer experience. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case. It lets you identify the demographic makeup of your customer base.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83