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Incredible! Why so many organizations are missing this massive opportunity!

Beyond Philosophy

You’ll remember that Customer Science is the fusion of data, the behavioral sciences, and artificial intelligence (AI). Today, we will discuss what role AI plays in predicting customer emotions and how they affect customer behavior. AI isn’t perfect. from Virginia Tech about AI recently.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He has been named as one of the world’s ‘Top 150 Business Influencers’ by LinkedIn, and The Financial Times has recognized his company Beyond Philosophy as being one of the best management consultancies for two years in a row. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant.