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Leading Contact Center Conferences and Events

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The main stage will feature other remarkable professionals who are redefining the future of work and elevating the customer experience through innovation. The diverse topics covered include: innovations in workforce engagement, Avaya’s roadmap for the future of CX and discussions about the merits of SIP technology.

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5 Must-Attend Customer Service Conferences in 2019

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The following conferences give you a front-row seat for hot-topic, contemporary customer service trends and how to take advantage of them; this could be anything from AI to advances in live chat. It’s the place where customer care, CX, and CS leaders come together to network and learn. Where: Las Vegas, Nevada. An added bonus?