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Leading Contact Center Conferences and Events

Fonolo

The main stage will feature other remarkable professionals who are redefining the future of work and elevating the customer experience through innovation. The diverse topics covered include: innovations in workforce engagement, Avaya’s roadmap for the future of CX and discussions about the merits of SIP technology.

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5 Must-Attend Customer Service Conferences in 2019

Fonolo

The following conferences give you a front-row seat for hot-topic, contemporary customer service trends and how to take advantage of them; this could be anything from AI to advances in live chat. It’s also a fantastic place to look globally at contemporary industry trends and innovators. Where: Las Vegas, Nevada. An added bonus?

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Comm100 Wins Bronze Stevie® Award in 2019 Stevie Awards for Sales & Customer Service

Comm100

22 in Las Vegas, Nevada. The Stevie Awards judges noted they were impressed by the solution’s high customer satisfaction rate and by the fact that a powerful AI-powered chatbot has such a user-friendly interface. Our vision for how AI technology can support business goals also contributed to our recognition in this category.

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