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Leading Contact Center Conferences and Events

Fonolo

Call Center and Customer Service Conferences CCW, June 19-22 Las Vegas, Nevada In 2023, Customer Contact Week celebrates 25 years of bringing together industry executives to share insights and ideas while building relationships. Visit Fonolo at Booth #275 and discover how easily Fonolo Call-Backs deploy on the Avaya platform!

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5 Must-Attend Customer Service Conferences in 2019

Fonolo

The following conferences give you a front-row seat for hot-topic, contemporary customer service trends and how to take advantage of them; this could be anything from AI to advances in live chat. Where: Las Vegas, Nevada. It’s a hub of ideas, inspiration, and industry connections for customer service executives. When: June 18-22, 2018.

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Comm100 Wins Bronze Stevie® Award in 2019 Stevie Awards for Sales & Customer Service

Comm100

22 in Las Vegas, Nevada. The Stevie Awards judges noted they were impressed by the solution’s high customer satisfaction rate and by the fact that a powerful AI-powered chatbot has such a user-friendly interface. Our vision for how AI technology can support business goals also contributed to our recognition in this category.

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