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Leading Contact Center Conferences and Events

Fonolo

MAY 10, 2023

The diverse topics covered include: innovations in workforce engagement, Avaya’s roadmap for the future of CX and discussions about the merits of SIP technology. This year’s program themes include generative AI and emerging tech; omnichannel and self-service ; operations and efficiency and a host of other essential topics.

Contact Center 87
Contact Center Healthcare Gaming Innovation 87
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5 Must-Attend Customer Service Conferences in 2019

Fonolo

NOVEMBER 13, 2018

The following conferences give you a front-row seat for hot-topic, contemporary customer service trends and how to take advantage of them; this could be anything from AI to advances in live chat. It’s the place where customer care, CX, and CS leaders come together to network and learn. Where: Las Vegas, Nevada.

Customer Service 108
Customer Service Contact Center Innovation Engineering 108
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