Fonolo

MAY 10, 2023

Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Avaya Engage, June 18-21 Orlando, Florida Avaya Engage is contact center professionals looking to discover what’s next in customer experience technologies. You’ll be glad you did!

Contact Center 87

Contact Center Healthcare Gaming Innovation 87

Fonolo

NOVEMBER 13, 2018

The following conferences give you a front-row seat for hot-topic, contemporary customer service trends and how to take advantage of them; this could be anything from AI to advances in live chat. Where: Las Vegas, Nevada. It’s a hub of ideas, inspiration, and industry connections for customer service executives. When: April 7-10, 2019.

Customer Service 108

Customer Service Contact Center Innovation Engineering 108

Comm100

FEBRUARY 26, 2019

22 in Las Vegas, Nevada. The Stevie Awards judges noted they were impressed by the solution’s high customer satisfaction rate and by the fact that a powerful AI-powered chatbot has such a user-friendly interface. Our vision for how AI technology can support business goals also contributed to our recognition in this category.

Sales 40

Sales Customer Service Contact Center AI 40