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Leading Contact Center Conferences and Events

Fonolo

The main stage will feature other remarkable professionals who are redefining the future of work and elevating the customer experience through innovation. The diverse topics covered include: innovations in workforce engagement, Avaya’s roadmap for the future of CX and discussions about the merits of SIP technology.

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5 Must-Attend Customer Service Conferences in 2019

Fonolo

Now in its seventh year, Smart Customer Service shines a spotlight on the innovative ways CS technologies are shaping our lives and changing how CS professionals do business. It’s also a fantastic place to look globally at contemporary industry trends and innovators. Where: Las Vegas, Nevada. When: April 7-10, 2019. Thomas Howe.

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What is an MGA in Insurance?

Lightico

Marketing – MGAs often use their expertise to develop innovative marketing strategies. For example, insurance carriers will give MGAs access to products that they wouldn’t otherwise offer. In return, MGAs help insurance carriers sell more policies.

Retail 52
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We’re Back: Join Fonolo at the 20th Annual Customer Contact Week in Las Vegas

Fonolo

Fonolo is pleased to announce that we’ll be making our triumphant return to Customer Contact Week (CCW), held this year from June 24-28 th at The Mirage Hotel in Las Vegas, Nevada. With technology and innovation being top of mind for CCW’s important anniversary, Fonolo is thrilled to be exhibiting its call-back solution there once again.

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Catch Fonolo at the 19th Annual Customer Contact Week in Las Vegas

Fonolo

If you’re deeply invested in the customer service industry, you already know this one fact: June will be an exciting, educational month thanks to the 19 th Annual Customer Contact Week, held this year from June 18-22 at The Mirage Hotel in Las Vegas, Nevada.

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Comm100 Wins Bronze Stevie® Award in 2019 Stevie Awards for Sales & Customer Service

Comm100

22 in Las Vegas, Nevada. We are looking forward to continuing to innovate and expand our trailblazing AI technologies to provide our clients with increasingly personalized digital customer experiences.

Sales 40