Fonolo

MAY 10, 2023

Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Call Center and Customer Service Conferences If you’re wondering what contact center or customer service industry conferences to attend in 2023, we’ve got you covered!

Contact Center 87

Contact Center Healthcare Gaming Innovation 87

Fonolo

NOVEMBER 13, 2018

Now in its seventh year, Smart Customer Service shines a spotlight on the innovative ways CS technologies are shaping our lives and changing how CS professionals do business. Northeast Contact Center Forum (NECCF). It’s also a fantastic place to look globally at contemporary industry trends and innovators. The Panelists.

Customer Service 108

Customer Service Contact Center Innovation Engineering 108

Fonolo

MAY 29, 2018

If you’re deeply invested in the customer service industry, you already know this one fact: June will be an exciting, educational month thanks to the 19 th Annual Customer Contact Week, held this year from June 18-22 at The Mirage Hotel in Las Vegas, Nevada. VPs & Directors of Contact Centers. Plus So Much More!

Contact Center 52

Contact Center Social Media NPS Education 52

Fonolo

MAY 21, 2019

Fonolo is pleased to announce that we’ll be making our triumphant return to Customer Contact Week (CCW), held this year from June 24-28 th at The Mirage Hotel in Las Vegas, Nevada. Further information on this event can be found on the Customer Contact Week website. The Contact Center Guide to Managing Spikes in Call Volume.

Contact Center 57

Contact Center Education Technology Technology 57

Comm100

FEBRUARY 26, 2019

We’re excited to announce that Comm100 was presented with a Bronze Stevie® Award in the “Contact Center Solution – New Version” category in the 13th annual Stevie Awards for Sales & Customer Service on Feb. 22 in Las Vegas, Nevada.

Sales 40

Sales Customer Service Contact Center AI 40