Remove AI Remove Predictive Analytics Remove Social Media Remove Unstructured Data
article thumbnail

How Artificial Intelligence and Predictive Analytics Can Help You Reduce Customer Churn

CSAT.AI

Opinions shared on social media and review sites might be in the thousands daily. Many companies use social media monitoring tools to find and review one-by-one brand mentions, but what those tools don’t tell you is how do consumers feel about your brand. Analyze your data and data-gathering tools.

article thumbnail

Accelerate Your Marketing Efforts with the Help of Generative AI

SugarCRM

Generative AI has recently become a hot topic in all mediums, from business settings to casual conversations. Generative AI has the potential to completely change the way we carry out businesses and can tremendously change the way we think about technology. And this has happened for a good reason.

AI 32
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Contact Center Technology Stack: The (Immediate) Transformation You Need?

Ameyo Callversations

A contact center is a facility where customer service representatives answer customer queries over phone calls, emails, chat, social media, and other channels. These span from a basic service around storage, networking, and computing to advanced frameworks for using AI and ML models.

article thumbnail

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Learn more about Sprinklr’s AI-powered social listening tool.