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CX Outsourcing: Navigating Trends, Challenges, and Opportunities

Execs In The Know

JUNE 7, 2023

With advancements in technology and changing customer expectations, the landscape has shifted, giving rise to innovative outsourcing solutions that prioritize personalized, seamless, and meaningful customer experiences. These informative and collaborative events will be hosted in New York, New York and Tempe, Arizona.

CX 85
CX Compliance Artificial Intelligence AI 85
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8 tech announcements of 2018 that will define the future of customer experience

Steven Van Belleghem

NOVEMBER 26, 2018

Artificial Intelligence capabilities are moving quickly into the realms of influencing your day-to-day customer experience. However, the expectations of fast checkouts in offline retail will increase rapidly, so there is a big chance that we will see innovative check outs pop up at larger retailers in line with this evolution. #4

E-commerce 52
E-commerce Customer Experience Retail Entertainment 52
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