Beyond Philosophy

JULY 18, 2020

This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Key Takeaways. Ghosh studies AI and its overlap with behavioral economics.

Artificial Intelligence 115

Artificial Intelligence Machine Learning Sentiment Analysis AI 115

Execs In The Know

SEPTEMBER 28, 2023

Stacy also discussed the future of cinema under his helm—from crowdfunding to blockchain and artificial intelligence (AI) activations. Mark your calendars for March 13-15, 2024, for Customer Response Summit (CRS) in Tucson, Arizona. Thank you to Stacy for his leadership, participation, and insights!

CX 52

CX Artificial Intelligence Customer Loyalty Retail 52

Zendesk

JANUARY 7, 2022

Some operate based on predefined conversation flows, while others use artificial intelligence and natural language processing (NLP) to decipher user questions and send automated responses in real-time. The bot was originally created by Arizona State University for high school students interested in applying to the college.

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AI Machine Learning Artificial Intelligence ML 98

Execs In The Know

JUNE 7, 2023

Importance of Generative AI Many CX leaders acknowledged the potential of generative artificial intelligence (AI) in driving efficiencies. These informative and collaborative events will be hosted in New York, New York and Tempe, Arizona. However, concerns were raised about governance and compliance in implementing AI solutions.

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CX Compliance Artificial Intelligence AI 85

Execs In The Know

NOVEMBER 9, 2022

PHOENIX, ARIZONA, US, November 10, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2022 CX Leaders Trends & Insights: Consumer Edition report. This latest volume of research contains trending data built around the experiences and perspectives of consumers.

CX 45

CX Artificial Intelligence Customer Experience 45

Taylor Reach Group

APRIL 25, 2018

4th Annual M2M and IoT Strategies Summit has been designed to bring you a unique opportunity to gain fresh insights into areas such as IoT, M2M, Artificial Intelligence, Machine Learning and Digital Transformation. CXPA Insights Exchange 2018 – May 16-17, Phoenix, Arizona. M2M and IoT Strategies Summit – May 15 – 17 Berlin.

Contact Center 62

Contact Center Customer Experience Artificial Intelligence Government 62

Steven Van Belleghem

NOVEMBER 26, 2018

Artificial Intelligence capabilities are moving quickly into the realms of influencing your day-to-day customer experience. ” Google’s autonomous car service, Waymo, has launched in Arizona this year with no more human safety driver. 2 The cost of Prediction has dropped to near-zero.

E-commerce 52

E-commerce Customer Experience Retail Entertainment 52