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The Big Mistake People Make With Artificial Intelligence

Beyond Philosophy

This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Machine Learning is a type of AI where machines attempt to learn from their mistakes.

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Chatbots vs. conversational AI: What’s the difference?

Zendesk

Some operate based on predefined conversation flows, while others use artificial intelligence and natural language processing (NLP) to decipher user questions and send automated responses in real-time. These bots can continuously learn from conversations with customers, so they’re able to deliver more helpful responses as time goes on.

AI 98
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Call Center, Contact Center and Customer Experience Events – May 2018

Taylor Reach Group

4th Annual M2M and IoT Strategies Summit has been designed to bring you a unique opportunity to gain fresh insights into areas such as IoT, M2M, Artificial Intelligence, Machine Learning and Digital Transformation. CXPA Insights Exchange 2018 – May 16-17, Phoenix, Arizona.