Zendesk

JANUARY 7, 2022

Conversational AI platforms use data, machine learning (ML) , and NLP to recognize vocal and text inputs, mimic human interactions, and facilitate conversational flow. These bots can continuously learn from conversations with customers, so they’re able to deliver more helpful responses as time goes on. Siri or Amazon Alexa).

AI 98

AI Machine Learning Artificial Intelligence ML 98

Beyond Philosophy

JULY 18, 2020

This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Machine Learning is a type of AI where machines attempt to learn from their mistakes.

Artificial Intelligence 114

Artificial Intelligence Machine Learning Sentiment Analysis AI 114

Taylor Reach Group

APRIL 25, 2018

4th Annual M2M and IoT Strategies Summit has been designed to bring you a unique opportunity to gain fresh insights into areas such as IoT, M2M, Artificial Intelligence, Machine Learning and Digital Transformation. CXPA Insights Exchange 2018 – May 16-17, Phoenix, Arizona. M2M and IoT Strategies Summit – May 15 – 17 Berlin.

Contact Center 62

Contact Center Customer Experience Artificial Intelligence Government 62

Comm100

AUGUST 1, 2018

According to a Customer Rage study carried out by Arizona State University, 8 in 10 customers were unhappy about how companies handled their complaints. Christopher is optimistic that customer experience will get better in future, thanks to the frustrations experienced by customers of today.

Customer Experience 40

Customer Experience Social Media Start-ups Non-Profits 40