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The Big Mistake People Make With Artificial Intelligence

Beyond Philosophy

This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Key Takeaways. Ghosh studies AI and its overlap with behavioral economics.

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Earning Customer Trust, Loyalty, and Enabling CX Excellence

Execs In The Know

Building customer trust and loyalty are the cornerstones of any good business strategy. For businesses, nurturing customer loyalty means delving deeper than the initial transaction and crafting enduring relationships based on trust. It’s that magnetic connection that keeps you coming back again and again.

CX 52
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Call Center, Contact Center and Customer Experience Events – May 2018

Taylor Reach Group

Loyalty Expo 2018 – May 15 – 17, Orlando, FL. Loyalty Expo is a true Voice of the Customer-driven, best practice-focused customer loyalty and reward conference. Market leaders will be sharing their experiences and insights on customer retention strategies and trends.