Beyond Philosophy

JULY 18, 2020

This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Key Takeaways. Ghosh studies AI and its overlap with behavioral economics.

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Artificial Intelligence Machine Learning Sentiment Analysis AI 114

Execs In The Know

JUNE 7, 2023

Outsourcing customer experience (CX) functions has become increasingly popular as organizations strive to streamline operations and enhance customer satisfaction. Key CX Outsourcing Considerations In a recent discussion with our community of CX leaders, they shared their insights and concerns regarding CX outsourcing.

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Execs In The Know

SEPTEMBER 28, 2023

As CX speaker Zig Ziglar once said: “If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.” The goal is to put your customers first and ensure they know they’re your top priority. Mark your calendars for March 13-15, 2024, for Customer Response Summit (CRS) in Tucson, Arizona.

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Execs In The Know

NOVEMBER 9, 2022

PHOENIX, ARIZONA, US, November 10, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2022 CX Leaders Trends & Insights: Consumer Edition report. Surveying for the 2022 CX Leaders Trends & Insights Corporate Edition report is now open!

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Zendesk

JANUARY 7, 2022

Learn the difference between chatbot and conversational AI functionality so you can determine which one will best optimize your internal processes and your customer experience (CX). The bot was originally created by Arizona State University for high school students interested in applying to the college. appeared first on Zendesk.

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Taylor Reach Group

APRIL 25, 2018

Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN.

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