This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Arizona Remove Business Operations Remove Technology Related Topics
Contact Center AI Customer Experience Management Compliance Omnichannel Customer Retention Technology Customer Service Customer Experience Innovation More Related Topics >
article thumbnail

Call Center Statistics You Should Know

Callminer

DECEMBER 17, 2019

This rise in market value can be attributed to the increased adoption of automated services in business operations along with innovations/advancements in AI.” “60% of agents agree that their company doesn’t always provide the technology that staff needs to address the challenges they face when helping customers.

Contact Center 207
Contact Center Finance AI Innovation 207
article thumbnail

8 Customer Service Networks You Need to Follow in 2019

Fonolo

MARCH 6, 2019

With outfits in Georgia, Arizona, and Texas, it’s a professional organization providing knowledge and opportunities for service centers, call centers, and other business operations. The North American Customer Service Management Association is a must-follow for contact center professionals.

Customer Service 102
Customer Service Contact Center Education Non-Profits 102
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024