Remove Arizona Remove Customer Experience Management Remove Customer Loyalty Remove CX
article thumbnail

The Big Mistake People Make With Artificial Intelligence

Beyond Philosophy

This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Key Takeaways. Here, I would discover what drives value for each group.

article thumbnail

Execs in the Know Releases First Volume in a New Customer Experience Research Series

Execs In The Know

PHOENIX, ARIZONA, US, October 5, 2021 — Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Leaders Trends & Insights: Consumer Edition — the first volume of the company’s new, biannual CX research series.

article thumbnail

Call Center, Contact Center and Customer Experience Events – May 2018

Taylor Reach Group

Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN.