Beyond Philosophy
JULY 18, 2020
This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Key Takeaways. This podcast is produced by Resonate Recordings.
Execs In The Know
OCTOBER 5, 2021
PHOENIX, ARIZONA, US, October 5, 2021 — Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Leaders Trends & Insights: Consumer Edition — the first volume of the company’s new, biannual CX research series.
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Fonolo
MARCH 6, 2019
This Canadian customer experience-obsessed organization is a vibrant and integral part of the North American CS and CX verticals. The North American Customer Service Management Association is a must-follow for contact center professionals. 6 Must-Read Customer Experience Trends in 2019. Comment below!
Taylor Reach Group
APRIL 25, 2018
Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN.
Comm100
AUGUST 1, 2018
The picks on this month’s series of best CX Posts cover a wide variety of topics focused mostly on the future of customer experience and the trends that are shaking up the industry. Christopher is optimistic that customer experience will get better in future, thanks to the frustrations experienced by customers of today.
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