Beyond Philosophy

JULY 18, 2020

Business leaders of today have to understand the technology of tomorrow. This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes.

Artificial Intelligence 114

Artificial Intelligence Machine Learning Sentiment Analysis AI 114

Taylor Reach Group

APRIL 25, 2018

And learn more about exciting new technology that’s revolutionizing customer experience. Market leaders will be sharing their experiences and insights on customer retention strategies and trends. Experience 2018 – May 15 – 17, Long Beach, CA. CXPA Insights Exchange 2018 – May 16-17, Phoenix, Arizona.

Contact Center 62

Contact Center Customer Experience Artificial Intelligence Government 62

Comm100

AUGUST 1, 2018

Christopher is optimistic that customer experience will get better in future, thanks to the frustrations experienced by customers of today. According to a Customer Rage study carried out by Arizona State University, 8 in 10 customers were unhappy about how companies handled their complaints.

Customer Experience 40

Customer Experience Social Media Start-ups Non-Profits 40