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Customer Service Video Chat: The Ultimate Guide

Aquire

JANUARY 6, 2022

In that case, a gate agent in Arkansas could jump in to assist a passenger in New York via video chat and help smoothen the process. To make sure video chat works well as a customer service tool, consider the following best practices: Aim for omnichannel. Best practices when using video chat for customer service. This is a big one.

Customer Service 98
Customer Service Social Media Technology Technology 98
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. Expert in consumer behavior and customer experience, Dave is also an Adjunct Professor in Marketing at the University of Arkansas and Advisor and Featured Columnist at CustomerThink. LinkedIn : [link]. Website : [link]. LinkedIn : [link].

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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