Artificial Intelligence Business Management Customer Relationship Management Customer Satisfaction 
Beyond Philosophy
JANUARY 12, 2023
Consider the following data: The American Customer Satisfaction Index has been at its lowest point for 17 years. From 2010 to 2019, two-thirds of organizations did not improve their customer satisfaction, while all the effort went into improving Customer Experience. It’s the same with customer experience.
SugarCRM
SEPTEMBER 3, 2020
Unfortunately, establishing and maintaining customer relationships presents a challenge that many organizations struggle to overcome. Customer Relationship Management (CRM) technology changes all that. These modern systems also integrate and automate processes to streamline vital business functions.
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