Taylor Reach Group

DECEMBER 5, 2017

Taylor Reach Group Speaks at 15th Annual CEM Focused Conference . How pervasive is the impending impact of artificial intelligence (AI) on the customer experience (CX)? With Customer Experience being a crucial factor in business operations, comes the importance of optimizing Customer Support and forecasting trends.

CEM 0

CEM Contact Center Artificial Intelligence Hospitality 0

Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. By leveraging customer experience design, businesses can create customer experiences that drive customer loyalty and business growth.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Lumoa

MARCH 20, 2018

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. Do you love CEM as much as we do? Whether you’re new to customer experience or coming for little inspiration, this is the right place. So let’s start! ACT ON CUSTOMER FEEDBACK!

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Lumoa

MARCH 20, 2018

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. Do you love CEM as much as we do? Whether you’re new to customer experience or coming for little inspiration, this is the right place. So let’s start! ACT ON CUSTOMER FEEDBACK!

Net Promoter Score 64

Net Promoter Score Customer Experience B2C CEM 64